“They understand the market and use that expertise to fulfill their customer's vision.”
James Iacino
Executive Chairman
Seattle Fish Company · Denver, CO
via encite (now YB Marketing)
YB Marketing helps restaurants, hotels, venues, and hospitality businesses get discovered, build desire, and turn browsers into guests.
Get in Touch — We're Here to HelpThe hospitality industry runs on first impressions — and your online presence is the first impression most guests will have of you. Before they ever walk through your door, they've looked at your photos, read your reviews, tried to find your menu or rates, and compared you to two other options.
If your website is slow, your photos are underwhelming, or your Google listing is incomplete, you're losing guests who would have loved the actual experience. The gap between a great business and a full one is often just visibility and presentation.
Let's look at your online presence and find where you're losing guests you should be booking.
A restaurant 0.3 miles from a competitor shouldn't lose to them on Google. Local SEO makes sure you show up where guests are searching — on maps, in local results, and in experience-based searches.
What this looks like for hospitality businesses:
Holiday promotions, private event bookings, new menu launches, and direct booking campaigns all perform well with targeted paid search. The key is connecting the ad to a landing page that sells the experience.
What this looks like for hospitality businesses:
Your website should make someone want to be there before they arrive. That means stunning photos, intuitive navigation, and a clear path to booking, ordering, or reserving.
What this looks like for hospitality businesses:
The best hospitality brands create desire before the guest arrives. Your logo, your menu design, your photography style, your voice — all of it shapes the expectation and the experience.
What this looks like for hospitality businesses:
Hospitality is one of the most social-media-friendly industries that exists. Food, atmosphere, events, and experiences are inherently visual and shareable — you just need a consistent strategy to capture that.
What this looks like for hospitality businesses:
From travel guides that position your hotel as the obvious choice to event planning guides that bring in inquiries, content marketing helps hospitality businesses capture guests at the research phase.
What this looks like for hospitality businesses:
More direct bookings and reservations from your website
Google visibility for the searches guests make before choosing where to go
A brand that creates desire before guests arrive
Social content that turns first-time visitors into regulars and advocates
Event and private dining inquiries from targeted campaigns
A website that sells the experience, not just the logistics
Let's look at your online presence and find where you're losing guests you should be booking.